Regulations
The legislation of the Republic of Latvia provides that the owner of an Internet shop is to dissuade the terms of delivery and return of goods, as well as the right of withdrawal. Such a reservation is called a distance contract (BOM Regulations).
Distance contract
The seller of the goods offered in this Internet store, on the one hand, hereinafter referred to as the seller, and the person ordering the order, hereinafter referred to as the buyer, on the other, shall conclude the following Agreement:
The seller undertakes to sell and deliver the goods to the buyer according to the purchaser's order.
Procedures for delivery and payment
The purchaser shall order the goods through this homepage, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the item by using the Internet's advanced payment tools or by paying the invoice prepared by the seller and sent to the buyer by e-mail. The invoice shall be drawn up electronically and shall be valid without signature.
The seller shall ensure the delivery of the goods within 20 days of receipt of the payment for the goods by co-ordinating the delivery time with the purchaser.
Right of withdrawal
The buyer shall have the right to withdraw from the goods within 14 calendar days of receipt of the goods by sending the seller a letter of withdrawal. The vendor sends the withdrawal letter form to the buyer by e-mail at the buyer's request.
It is the duty of the purchaser to return the goods to the seller within 7 days after sending the refusal letter. Any expenses incurred in returning the goods to the seller shall be borne by the buyer.
The buyer may not exercise the right of withdrawal if:
the goods ordered cannot, by their nature, be returned, are perishable or can be used quickly;
the goods ordered are made directly to the purchaser to the individual order;
the buyer has opened the packaging of audio or video recordings or computer programs.
Section 12, Paragraph six of the Consumer Rights Protection Law of the Republic of Latvia provides that “the consumer shall be responsible for maintaining the quality and safety of the goods within the time period for exercising the right of withdrawal”. The seller reserves the right to refuse to exercise the right of withdrawal or to withhold compensation in the event of damage to the goods by neglecting the goods during use or by failing to comply with instructions if the original packaging of the goods has been lost or if its packaging has been significantly damaged.
Data processing
By entering the necessary information, drawing up the order, the purchaser declares that he has become acquainted and agrees that the data provided by him is used to enable the seller to accept the order of the buyer and to deliver the goods in accordance with the legislative requirements of the GOP. When entering the information, the buyer agrees that notifications related to the processing of the customer's order will be sent to the specified e-mail.